I had a terrible time trying to write a good review of Maureen but just can not do it. I looked up adjectives trying to describe her and there just isn’t one, and good just doesn’t do it.
I had been put in an impossible position by a top rated real estate agency here in Ottawa, the details are too ugly to go into but by the time Maureen arrived on the scene (after being recommended by a relative) the situation was hideous.
Maureen stepped up and took charge of a situation that honestly, I did not believe could be fixed. She took on the difficult task of having to tell me that regardless of what I had been told, there was no way I would receive the price for my condo I was expecting to get. Although she was sympathetic to the situation I was in, she concentrated on the realities and helped me focus on the “big” picture.
She staged the property, had the pictures done and arranged the showings like any other real estate agent would do, so what was so different?
What adjective would you use to describe a real estate agent who:
∙ Would call every day because she knew how stressed you were, just to update as to was happening regarding the listing and to provide some needed reassurance.
∙ Reviewed what the previous agent had done and confirmed it appeared what occurred was unprofessional and should be reported and obtained the name of the person at the real estate company who I should contact as well as the info regarding filing a formal complaint.
∙ When I was struggling to get things done would offer to help.
∙ Worked – and I mean WORKED (nights, weekends, Canada Day holiday…) to get my place sold – and did it! Although it was not at the price I had hoped for, it was more than what we thought it would sell for – in no small part do to her hard work.
Kept in touch after the sale because she knew that I had gone through a horrendous move, and she just to be supportive.
In short, I made my first choice of a real estate agent based on research I did and made my decision based on an agency that had awards galore and charge 6% commission had to be good, only to end up almost losing my shirt. Don’t make the same mistake, go with someone who have real reviews made by real people… and having said that…
You’re not going to find better than Maureen, she is a wonderful real estate agent, but more importantly, she is a wonderful person.
Bev